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mindflow-psychology-fees-policy

Fees and Rebates

Booking an appointment

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A formal referral is not required to arrange an appointment with us. If you want to claim a Medicare rebate for your session, you will need a referral letter and a Mental Health Treatment Plan (MHTP) from your General Practitioner (GP), paediatrician or psychiatrist.

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Psychotherapy session

We are a private (i.e., non bulk-billing) psychology clinic. Standard consultations are charged at a rate below the recommended fee set by the Australian Psychological Society (APS). All accounts are payable on the day of your consultation.

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Fee

$220 for a standard consultation (before 4:30pm)

After Hours appointments (from 4:30pm onwards) will incur a $15 after hour fee

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Medicare rebates

Medicare card holders with a Mental Health Care Plan are entitled to a rebate of $96.65 per session for up to 10 sessions per calendar year. Sessions are paid in full on the day of your appointment and we could process your rebate to your nominated Medicare bank account.

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NDIS

We can provide therapeutic supports under the line item ‘Improved Daily Living’ in the Capacity Building category. Please check that your NDIS Plan covers this line item to access the service.​

  • NDIS (Plan-Managed) - We can directly bill to your plan manager.

  • NDIS (Self-Managed) - Clients are required to pay the session fee at the day of service and seek reimbursement from their NDIS funding. 

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Private Health Insurance

Private Health Insurance rebates may be available subject to your level of cover. Please check with your private health insurer to determine your eligibility. If you are eligible for a private rebate you will need to submit your paid invoice to your fund directly.

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Assessment

Please get in touch for a quote for your assessment needs. The fee is inclusive of assessment time, test administration cost, assessment interpretation and report completion, a feedback session and a detailed written report. A deposit is required to secure your assessment appointment slots. Please contact us for more information.

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Cancellation Policy

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Psychotherapy session

A minimum of 2 full business days notice is required if you are unable to attend a session. This is to allow sufficient time for your appointment time to be offered to other waiting clients. 

  • Cancelled with less than 48 hours but more than 24 hours (business days) = 50% fee

  • Cancelled with less than 1 business day notice or non-attendance = Full session fee

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*NDIS clients - In line with the NDIS Price Guide, 100% of the scheduled appointment fee will be charged for cancellations with less than 48 hours notice or for unattended appointments.

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*Please note that cancellation / non-attendance fees are not covered by Medicare or private health fund and therefore no rebates will apply.

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Assessment

Assessment appointments require a 4 business days notice to allow sufficient time for your appointment time to be reallocated to another waiting client and assessment preparation to be adjusted accordingly. 

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